Forum Discussion

Aspirant

Jan 08, 2018

Solved

Ready NAS Remote admin page not working

HI I can reach my admin page via Ready Cloud , local web pages , Raidar. Eetc However Ready Cloud Remote will not load admin page , it asks for the user name and password then nothing. I can se...

ReadyCLOUD Portal

Marc_V
Feb 22, 2018
Hi Greg_laskey

It would be great if you can mark the appropriate post as "accepted Solution" for others to benefit from this.

Regards

Greg_laskey

Aspirant

Jan 10, 2018

HI uninstalled ready NAS Remote and installed Ready Cloud desktop client and yep exactly the same problem. It will not load the admin page even on a NAS on my local LAN.

But the admin page will load via radiar.

Marc_V

NETGEAR Employee Retired

Jan 11, 2018

What is the firmware the NAS is running?

If you are on your local LAN, you can get to the admin page by using the NAS IP assigned to it just like what RAIDar did when you tried accessing the admin page.

Are you getting an error or experience the same issue when you are outside your own network? Can you post a screenshot please.

You may want to take a look at this article.

StephenB
Guru - Experienced User
Jan 11, 2018
Marc_V wrote:

If you are on your local LAN, you can get to the admin page by using the NAS IP assigned to it just like what RAIDar did when you tried accessing the admin page.

That is, enter https://nas-ip-address/admin in your browser.
- Greg_laskey
  Aspirant
  Jan 12, 2018
  Yes can do that but it did not work from readycloud , and as i was trying to connect to a remote NAS using the local nas was a test
Greg_laskey
Aspirant
Jan 12, 2018
Now this is funny.

1: Can connect to any nas using Internet explora by typing in ip address \ admin . when local
2: Could not access any NAS using Ready cloud client local or remote.
3: Re set my settings in internet explora back to defualt and away it goes all ok
4: Me thinks Microsoft changes some setting during a down load some where.
- Marc_V
  NETGEAR Employee Retired
  Jan 14, 2018
  Hi Greg_laskey
  
  Might be a change on security settings. Is the issue resolved on all browsers?
  
  Regards
- Marc_V
  NETGEAR Employee Retired
  Jan 17, 2018
  Hi Greg_laskey
  
  We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
  
  If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
  
  The Netgear community looks forward to hearing from you and being a helpful resource in the future!
  
  Regards,
  - Greg_laskey
    Aspirant
    Feb 21, 2018
    Fixed