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Forum Discussion

BirdsFly's avatar
BirdsFly
Follower
Aug 11, 2015

ReadyCloud Access

I can access my USB device (not a NETGEAR device) from my ReadyCloud app on my Android device, but when log into ReadyCloud from my windows computer or windows tablet, all I see is the router.  The USB device does not show up in the directory.  Any tips?

1 Reply

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  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello BirdsFly,

     

    May we ask if you are using the ReadyCloud web browser access or the ReadyCloud app?

     

    Are you able to see the shares too on Windows machine?

     

    Regards,

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