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Forum Discussion
nvsuresh019
Sep 14, 2018Aspirant
READYCLOUD android app not working but IOS & WNDOWS web applications are working fine.
READYCLOUD android app not working but IOS & WNDOWS web applications are working fine. i have tried in multiple android phones and the issue is same from last couple of months.
I have done the ...
JohnCM_S
Sep 15, 2018NETGEAR Employee Retired
Hi nvsuresh019,
Welcome to the Community!
I just tried the ReadyCLOUD Android app on our end and I am not seeing the same issue. I am able to see the contents of the NAS using the app.
What is the current firmware version of your NAS? Have you tried connecting the Android device to a different network and see if you will have the same issue?
Regards,
nvsuresh019
Sep 15, 2018Aspirant
hi thanks alot for your response
RN212 is on the he latest firmware versions 6.9.4 and latest android app. I have removed the ID FROM CLOUD connection link AND DISABLED ALL THE SETTING AND ENABLED ONLY HTTPS AND HTTP AND SMB.. its working now..
I have tried on trail and error basis and some how got it fixed.. i still dont know the actual root cause of the issue and resolution but lucky me it worked..
RN212 is on the he latest firmware versions 6.9.4 and latest android app. I have removed the ID FROM CLOUD connection link AND DISABLED ALL THE SETTING AND ENABLED ONLY HTTPS AND HTTP AND SMB.. its working now..
I have tried on trail and error basis and some how got it fixed.. i still dont know the actual root cause of the issue and resolution but lucky me it worked..
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