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nettereo16's avatar
nettereo16
Aspirant
Aug 29, 2018

ReadyCloud App now called PRJNAME

Why did my ReadyCLOUD desktop app suddenly change to PRJNAME and have many other names replaced?

Windows 10. Latest version of Java. Reinstalled ReadyCLOUD with the same issue of PRJNAME.

 

Thanks.

9 Replies

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi nettereo16

     

    Welcome to the Community!

     

    Is this happening on other PCs you try to install the ReadyCloud Desktop app? Have you tried installing this on a non Windows 10 PC?

     

    If you can try reinstalling the App with Security software disabled please do. Also, try to check if you will have the same issue with other PCs

     

     

    Regards

    • nettereo16's avatar
      nettereo16
      Aspirant

      Thanks for the reply.

      Our entire team runs Windows 10 but my computer is the only one this issue is occuring with.

      I've reinstalled (with Defender disabled) and the same issue occurs.

       

      Any other ideas? There seem to be other postings in the Netgear Community about the PRJNAME issue but none were resolved.

       

      • Marc_V's avatar
        Marc_V
        NETGEAR Employee Retired

        Hi @nettereo16

         

        This is due to the issue pointing to the Windows OS or might be with the configuration of the PC.

         

        Have you tried checking the Java version installed on other workstations? or updates installed on the PC?

         

        Maybe try to run a registry cleaner or do a file system scan.

         

        Also, download the latest version here.

         

         

        Regards

         

         

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