Forum Discussion

Aspirant

Aug 29, 2018

ReadyCloud App now called PRJNAME

Why did my ReadyCLOUD desktop app suddenly change to PRJNAME and have many other names replaced? Windows 10. Latest version of Java. Reinstalled ReadyCLOUD with the same issue of PRJNAME. Tha...

Desktop client

ReadyCLOUD Portal

Marc_V

NETGEAR Employee Retired

Sep 05, 2018

Hi nettereo16

When you said outstanding I guess it would be the latest too just like what you have on your PC.

ReadyCloud desktop app with the latest version is running and will run on the latest update of Windows and Java.

can you try installing in Compatibility mode?

Regards

nettereo16

Aspirant

Sep 05, 2018

Hi Marc_V,

I tried your suggestion of running in Compatibility Mode and it was unsuccessful. The ReadyCloud App still appears as PRJNAME and all the other names have been changed. It is also now having trouble connecting VPN remote.

I am running latest Windows 10 and Java.

Any other ideas for why this product is suddenly causing me issues?

bedlam1
Prodigy
Sep 05, 2018
You could try installing Java SE Runtime Environment 8u181 this fixed this issue for me.

Perhaps uninstall Java 10 first and re-install after JRE SE 8u181, then retain both
- nettereo16
  Aspirant
  Sep 06, 2018
  bedlam1,
  
  Thank you kindly for the suggestion. I unistalled Java 10 then installed Java SE 8u181 and then reinstalled Java 10 so I now have both versions.
  
  However, I'm still having this issue.
  
  If anyone else has experienced this issue and has ideas for me please let me know!
  
  Thanks
  - bedlam1
    Prodigy
    Sep 06, 2018
    Perhaps uninstall/reboot PC/reinstall Readycloud?