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Forum Discussion
ReadyCloud App Setup Corrupt
I had the ReadyCloud App installed on My Window 7 computer. Last night the App wanted to uninstall and update it with a newer version of the App. I indicated yes and it proceed but did not install. I logged into my ReadyCloud account and clicked the "Get the ReadyCloud App" in the lower felt had corner of the Home page of ReadyCloud. When click the "Download ReadyCloud App" it starts fine and then it comes up with a screen at the bottom of my screen that says you want to Run or Save. I click Run and it starts, but then it ends up with a screen at the bottom of my screen with a read bar and the text says "The signature of the ReadyCloudSetUp.exe is corrupt or invalid". I tried save.. same error.
Now what do I do to reinstall this App on my Window ?
3 Replies
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That's odd.
Which web browser did you use to download it? Have you tried a different web browser?
I used Internet Explorer. I eventually found the file did download into my "Downloads" folder in my user profile and there were two version of the exact same file. However one had in the name (1) at the end of the file name. Was the fact that it was downloaded there creating the issue? Anyhow... once I found it there, I double clicked on it and it started process with no issues and installed the App. It is working fine now.
I agree... odd.
Thanks,
That would mean you downloaded the app twice. The one with the (1) at the end would be the more recent download.
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