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Forum Discussion
ReadyCLOUD connection problems
I provide tech support to a number of clients and several are having problems connecting via the ReadyCLOUD app on Windows 10 to their NAS devices.This seems to be happening recently (a Windows updat...
Hi drhjorgensen
Have you tried completely removing the current installed application and then have a fresh install of the latest version? Also, try to disable any security software on your PC before installing the app.
On the NAS, make sure to check on the DNS Servers under Network settings
Can you try downloading the client log under c:\Users\<system loggedin user>\AppData\Local\ReadyCLOUD
Regards
I'm still unable to get this to work and it appears others may be having the same issue:
Is anyone else finding this not working?
The strange thing is I have a client with two of these: One we can connect to, the other we can't. They are in two different locations. See below:
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