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Forum Discussion

speedliner's avatar
May 21, 2016
Solved

readyCloud Desktop - Network Error/Server unavailable but Web Portal access is fine

Hi,   With the help of the community I sorted a problem gettnig the NAS to access the Internet after the 6.5.0 upgrade.  I use a static IP for IPv4 and had to hardcode my ISP's Primary DNS address....
  • speedliner's avatar
    May 22, 2016

    This is solved.  I uninstalled and reinstalled the desktop client after migration with a new version I downloaded from netgear's website.  Turns out the link was pointing to an old version.  Pretty awful for a migration page to point to an incompatible version.  

     

    Used the client's own check for updates function, it found and installed the latest version and all is well.

     

    netgear's user experience is awful.  Can't wait for the next migration.

     

    thanks to all who suggested solutions.

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