NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
aaronks
Jun 03, 2020Aspirant
Readycloud Desktop app - Can see shared folder, but clicking it does not bring up window (PC)
Hi There, We are currently using the cloud storage website (readycloud) and are able to access the folder share no problem. However, having installed the desktop application on both Mac and PC, w...
Marc_V
Jun 09, 2020NETGEAR Employee Retired
Welcome to the Community!
On portal all shares are accessible and only on the two OS you are having issues with only one share.
When accessing the shares locally from the PC and Mac can you get to it without issues? The Mac desktop client might be having issues with the connection (VPN Disconnected) message.
Have you tried toggling the ReadyCloud service on the Admin UI?
Regards
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!