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Forum Discussion
Readycloud desktop app - cannot open folders
Hi, Since the Readycloud 1.12 /FW 6.5.0 upgrade, weird connection problems have arisen. 99% of the time, the desktop app connects (after quite a wait, I might add) and actually displays the directo...
Hello Vilaplano,
Please logout the account from ReadyCloud and exit it from the bottom Please login to the admin page and go to Cloud > Settings. Make sure the Use Proxy Settings is unmarked then get to Security, make sure Encryption is not checked.
Once done, launch the ReadyCloud desktop client then log in with your myNetgear account name and password.
Regards,
I have 2 readynas, a 104 and a 204. Readycloud ios app would not open the 104. Showed it as online but no connection. I tried the above suggestion and now it works. Question, it showes "Connected (Readycloud). The 204 shows " Connected (VPN). Is that an issue? Should it read connected VPN? If so, how do I change that.
Hi Kberna1376,
That differs if you are connecting locally or if you are on another network (mobile data, restaurant, office, hotel, and etc.).
Kind regards,
BrianL
NETGEAR Community Team
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