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Forum Discussion
Readycloud desktop app - cannot open folders
Hi, Since the Readycloud 1.12 /FW 6.5.0 upgrade, weird connection problems have arisen. 99% of the time, the desktop app connects (after quite a wait, I might add) and actually displays the directo...
Hello Vilaplano,
Please logout the account from ReadyCloud and exit it from the bottom Please login to the admin page and go to Cloud > Settings. Make sure the Use Proxy Settings is unmarked then get to Security, make sure Encryption is not checked.
Once done, launch the ReadyCloud desktop client then log in with your myNetgear account name and password.
Regards,
Hi.
The suggestion presented by JennC on 03-06-2016 does not work.
Anything else we can try?
It seems that this all stems from the FW6.5.0/readycloud->MyNetgear account binding operation forced upon us recently.
Frustrating to say the least!
All sorts of gremlins now...
Thx
When will Netgear fix Readycloud 1.12? Folder access is broken and needs to get fixed ASAP!
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