NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Readycloud desktop app - cannot open folders
Hi, Since the Readycloud 1.12 /FW 6.5.0 upgrade, weird connection problems have arisen. 99% of the time, the desktop app connects (after quite a wait, I might add) and actually displays the directo...
If you use Explorer to navigate to %PROGRAMFILES(x86)%\NETGEAR\Remote\bin\ , use a good file editor (like Notepad++) to edit ReadyCloudClient.exe.config, change ENABLE_CONSOLE from False to True, and re-start the ReadyCLOUD client, then try to reproduce, do you get an error when ReadyCLOUD tries to issue the loading Explorer command in the console window?
Hi Kohdee Thanks for getting back to me. For some reason it was working on the laptop I was testing it with earlier today however it has now stopped working again. With the console enabled I get this error when I try to open the share and just get the spinning circle. <131129749185471990> [14/07/2016 14:01:58]: CloudService.NetAddConnection, Excep tion: Multiple connections to a server or shared resource by the same user, usin g more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
