NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Readycloud desktop app - cannot open folders
Hi, Since the Readycloud 1.12 /FW 6.5.0 upgrade, weird connection problems have arisen. 99% of the time, the desktop app connects (after quite a wait, I might add) and actually displays the directo...
I went to credentials manager in windows 10 and deleted the reference to the NAS and this solved the issue for me. Dunno why this solved my problem but after I deleted it, I re added it. This is being on the local network. Not sure if on a remote how you would address this.
Just passing on what helped me solve my issue.
I am running Windows 7. Checked the credential manager...no reference to NAS. Also, my windows login name and password are the same as my NAS...shouldn't be an issue based on everything stated in a previous post....so, why all of a sudden did this drive connection issue break in version 1.13 but worked fine in ALL other previous versions. I can access the drive via Windows Explorer and mapping the NAS drive based on the VPN IP. Clearly this is a readycloud issue that needs to be addressed....going on too long now. Netgear needs address this as a BUG and fix it. I'll be submitting a bug fix request next
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
