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Forum Discussion
kburton0
Nov 25, 2014Aspirant
ReadyCloud Desktop App
When will the ReadyCloud Desktop App for mac become available?
EskenderNG
Mar 04, 2015NETGEAR Employee Retired
@Maestro
@ryanasimov
One thing that might help with the issue of being unable to connect via VPN from outside your home:
Does your ReadyCLOUD username contain upper-case letters? If so make sure you write your name exactly the way it was created (in terms of upper-case letters) when you log on. Or even better use a username with all lower-case only. This helps with some connection issues on the Windows Desktop App and the ReadyCLOUD Portal, might as well help on the Mac.
Bye,
Eskender
@ryanasimov
One thing that might help with the issue of being unable to connect via VPN from outside your home:
Does your ReadyCLOUD username contain upper-case letters? If so make sure you write your name exactly the way it was created (in terms of upper-case letters) when you log on. Or even better use a username with all lower-case only. This helps with some connection issues on the Windows Desktop App and the ReadyCLOUD Portal, might as well help on the Mac.
Bye,
Eskender
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