ReadyCloud Desktop App

ryanasimov wrote:

EskenderNG wrote: @Maestro @ryanasimov One thing that might help with the issue of being unable to connect via VPN from outside your home: Does your ReadyCLOUD username contain upper-case letters? If so make sure you write your name exactly the way it was created (in terms of upper-case letters) when you log on. Or even better use a username with all lower-case only. This helps with some connection issues on the Windows Desktop App and the ReadyCLOUD Portal, might as well help on the Mac. Bye, Eskender Thanks for the reply, but my username is all lowercase letters. I've tested the Mac version of the ReadyCLOUD app on many Macs and the result has been the same: Install, connect successfully, disconnect, then each subsequent reconnect attempt produces a "VPN Disconnected" error. Rebooting doesn't help, but reinstalling the app allows it to work again (for one connection, then a repeat of VPN error). BTW, if the case-sensitivity of the username is a known issue it might be a good idea to put this in the installer or the release notes.

That pretty much sums it up, works once and avery time afterwards get an error and will not allow me to connect. Still have the problem today. I wish they would just fix this issue.