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Forum Discussion
kburton0
Nov 25, 2014Aspirant
ReadyCloud Desktop App
When will the ReadyCloud Desktop App for mac become available?
Maestro11
May 08, 2015Aspirant
The App is not working perfectly, It some time still will come up with the VPN connection error and the only way I have been able to clear the problem once it start happening is to delete the app and re-install it.
I am not sure what causing it to happen as of yet, but when it does happen it only affect connecting from outside the home network. If the computer is on the same LAN and IP subnet it will connect without issue.
I been able to make it work every time as long as I log out of the app and then exit it before switching networks. I have switch back and forth between my home network and external network a number of times and it will connect each time, but I make sure the app is not running when I switch back and forth. I am thinking the issue may have happen is the app was running and possible I was still logged in when I switch networks. This may make sense if that is what happen. I will have to do more testing to see if I can make it fail again.
I am not sure what causing it to happen as of yet, but when it does happen it only affect connecting from outside the home network. If the computer is on the same LAN and IP subnet it will connect without issue.
I been able to make it work every time as long as I log out of the app and then exit it before switching networks. I have switch back and forth between my home network and external network a number of times and it will connect each time, but I make sure the app is not running when I switch back and forth. I am thinking the issue may have happen is the app was running and possible I was still logged in when I switch networks. This may make sense if that is what happen. I will have to do more testing to see if I can make it fail again.
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