NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ReadyCloud: Device is offline
Please help me! I have a normal acces via the admin page, but via the readyCloud still the message device is offline. The readyCloud in the settings is turned on. I am also facing problems with ...
I updated it to 6.5.2 and I've just updated it to 6.7.2.
Updates should work the normal ways (local or remote update) going forward.
You should be able to join your NAS to ReadyCLOUD now. Please check this too when you get the chance.
You clearly do have the image checksum problem - if the procedure mdgm-ntgr posted doesn't work, then you'll need assistance from support.
I updated it to 6.5.2 and I've just updated it to 6.7.2.
Updates should work the normal ways (local or remote update) going forward.
You should be able to join your NAS to ReadyCLOUD now. Please check this too when you get the chance.
Thanks mdgm and stephen,
Everything solved. I could now online update firmware from 6.7.2. To 6.7.4.
And i have access again via readycloud.
Nice weekend.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
