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Forum Discussion
Solved
ReadyCloud: Device is offline
Can someone help me? I have a normal acces via the admin page, but via the readyCloud still the message device is offline. The readyCloud in the settings is turned on.
Model: RN10211D|ReadyNAS 100 Series 2-Bay
Firmware: 6.8.0
Hi Marty,
I have nothing changed, only installed new firmware(6.8.1).
Everything is working now perfect.
Thanks for your effort.
With kind regards
Herman
3 Replies
Replies have been turned off for this discussion
Hello venneutje,
I understand that readycloud is enabled but when you try to access it via web browser you are getting error readycloud offline. For this concern I would recommend to try to set a static DNS to the readynas device ex. 8.8.8.8 and make is it connected to a network that has internet access.
Regards,
Marty_M
NETGEAR Community Team
Hello venneutje,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Marty_M
NETGEAR Community TeamHi Marty,
I have nothing changed, only installed new firmware(6.8.1).
Everything is working now perfect.
Thanks for your effort.
With kind regards
Herman
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