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Forum Discussion
venneutje
Sep 24, 2017Aspirant
ReadyCloud: Device is offline
Can someone help me? I have a normal acces via the admin page, but via the readyCloud still the message device is offline. The readyCloud in the settings is turned on. Model: RN10211D|Ready...
- Oct 01, 2017
Hi Marty,
I have nothing changed, only installed new firmware(6.8.1).
Everything is working now perfect.
Thanks for your effort.
With kind regards
Herman
Marty_M
Sep 28, 2017NETGEAR Employee Retired
Hello venneutje,
I understand that readycloud is enabled but when you try to access it via web browser you are getting error readycloud offline. For this concern I would recommend to try to set a static DNS to the readynas device ex. 8.8.8.8 and make is it connected to a network that has internet access.
Regards,
Marty_M
NETGEAR Community Team
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