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Forum Discussion
perrij3
Apr 17, 2017Guide
ReadyCloud Invite Link Not Working
We were recently were affected by the ReadyCloud issue where our ReadyNAS left the ReadyCloud system. Due to this, all our offsite users accounts were deleted. When I go to recreated them, they are...
- Apr 28, 2017
After Netgear support fixed another issue with the drive, this problem has gone away. I'm not sure how the 2 issues are related, but the issue that was fixed was the drive stopped working properly (was not able to access any shares) due to the antivirus program installed on the drive.
Details about that issue can be found here:
https://community.netgear.com/t5/Using-your-ReadyNAS/All-shares-disappeared-after-updating-to-Firmware-version-6-6-1/m-p/1271884Thank you to all those that made suggestions about how to resolve this issue.
JennC
Apr 19, 2017NETGEAR Employee Retired
Hello perrij3,
What's the current firmware version of the NAS?
Please also see this article as an update to the recent ReadyCloud outage.
Regards,
perrij3
Apr 20, 2017Guide
Firmware version 6.6.1.
I have checked that article out. The issue we are experience seems to be only related to certain users that we try to grant access again to the shares they had access too. Any new users I create, no error message. Any email that was previously used, we get the "The invitation is no longer active".
When I remove a user from a shared, that person first receives an email with a link to gain access to the drive, then a few seconds later, another email is received that says that user was removed form that share.
This is all happening when on the ReadyCloud web portal.
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