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Forum Discussion
Readycloud iOS App - Can't see directories
Hi Apologies if this has already been covered or if posted in the incorrect section of the forum. Since the upgrade to 6.5 of the ReadyNAS unit I'm unable to see directories on my iOS App. I can...
Hi All,
I have had a few problems seeing shares on my readynas, however I have now got to the stage where I can see them on the web portal but not on iOS app. Devices is seen and reports connected in the app, but when I select the device I just get refreshing.
Not sure if this is the same issue as you guys are experiancing but it seems to be along the same lines so hope you don't mind my post.
Best Wishes
Lee
Hi all,
We are aware of the issue with the ReadyCLOUD iOS app. You may also want to report this to our support team and have your support tickets forwarded to the Engineering department.
Kind regards,
BrianL
NETGEAR Community Team
Hi BrianL
I have just tried to register with support but I have to purchase a support card. If this is a known fault it is very disapointing that I cant register the fault free and get feedback once fixed.
I hope someone on the fourm can help once a resolution has been found by Netgear.
Best Regards
Lee
Hi lwillteron,
Thanks for the info. Let my consult my colleagues about this issue and post back once I hear back from them.
Kind regards,
BrianL
NETGEAR Community TeamI have just upgraded my NAS to version 6.6.0 and now I can view some directories. Looks like some are missing but hoping that's just a sync issue. Looks like this may have been resolved.
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