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bkou's avatar
bkou
Aspirant
Nov 12, 2017

ReadyCLOUD iOS app

After a recent update 6.9 the app Wont display second level of information in my folders over my wifi but it can when just under LTE on my phone. it's quite annoying as I don't want to be browsing my folders from my phone using my data. So the question is why won't my wifi let me see folder contents on the app. On my laptop it's fine (on wifi) and I can see all the contents. Just not on the app over wifi.

Hope that makes sense
Thanks

9 Replies

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  • Hi with the new release of Readycloud app for IOS (2.0) it's now impossible to log in.

    The app says me: user/psw invalid or service unvailable.

    Credentials are valid because I can log in trhu web page readynas.

    OS installed on my NAS 6.9.1

    Now i'm using a third part app (FileBrowser) with a VPN connection to see folders remotely on my NAS,but the Readycloud app was more user frienldy

    Any news about this app?

    Thx

    Matteo


    bkou wrote:
    After a recent update 6.9 the app Wont display second level of information in my folders over my wifi but it can when just under LTE on my phone. it's quite annoying as I don't want to be browsing my folders from my phone using my data. So the question is why won't my wifi let me see folder contents on the app. On my laptop it's fine (on wifi) and I can see all the contents. Just not on the app over wifi.

    Hope that makes sense
    Thanks

     

  • BingkeX's avatar
    BingkeX
    NETGEAR Expert

    Hi bkou,

     

    What is your readycloud ios app version?

     

    Best Regards.

     

     

    • bkou's avatar
      bkou
      Aspirant
      Hi it’s v 2.0.0 latest one I can download running on iOS 11.1.1
      Tnx
      • Marc_V's avatar
        Marc_V
        NETGEAR Employee Retired

        Hi bkou

         

        Are you still having the issue with your ReadyCloud App?

         

        Have you tried reinstalling the App and rebooting the NAS?

         

         

        Regards,

         

        Marc

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