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Forum Discussion

gyves1's avatar
gyves1
Luminary
May 09, 2016
Solved

ReadyCloud login form problem

Hi, There is an usability  problem with the login form in the ReadyCloud Windows app. The form asks me for an email address as user, but my user is an username (hidden on my screenshot below) not a...
Desktop client
  • JennC's avatar
    JennC
    May 11, 2016

    Hello PrestonMay,

     

    I have forwarded this concern to the engineers as I have also tested the issue you raised. The version 1.10 shouldn't be out yet until the release of 6.5.0. Something just went wrong with the releasing of the desktop client. 

     

    Thank you for reporting this.

     

    Regards,

JennC's avatar
JennC
NETGEAR Employee Retired
May 10, 2016

Hello gyves1,

 

What version of Windows app is this? What is the FW version of your ReadyNAS?

 

Regards,

gyves1's avatar
gyves1
Luminary
May 11, 2016

I have ReadyCloud Win app v1.10 and ReadyNasOS 6.5 RC3

  • JennC's avatar
    JennC
    NETGEAR Employee Retired
    May 11, 2016

    Hello PrestonMay,

     

    I have forwarded this concern to the engineers as I have also tested the issue you raised. The version 1.10 shouldn't be out yet until the release of 6.5.0. Something just went wrong with the releasing of the desktop client. 

     

    Thank you for reporting this.

     

    Regards,

    • gyves1's avatar
      gyves1
      Luminary
      May 11, 2016
      You are welcome ;-)
      Gyves1
      • JennC's avatar
        JennC
        NETGEAR Employee Retired
        May 11, 2016

        Hello gyves1,

         

        For now you may mark the post that you think is best as a solution for this thread.

         

        We appreciate your contribution to the community, please feel free to post any concerns, questions, suggestions or comments about your ReadyNAS.

         

        Regards,

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