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gerak's avatar
gerak
Aspirant
Oct 20, 2021
Solved

Can't login to Readycloud with Chrome

I cannot login to Readycloud nor netgear page with my account in Chrome on desktop.
The error is Request time out.

However I am able to login through Chrome on my phone or with Firefox on by desktop.
  • Just updated my Java and the problem is fixed. 

9 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    gerak wrote:
    I cannot login to Readycloud nor netgear page with my account in Chrome on desktop.
    The error is Request time out.


    Is "netgear page" the ReadyNAS web ui?  If not, then can you explain what it is?

    • gerak's avatar
      gerak
      Aspirant

      I mean the Netgear Community page.

       

      I can login with Firefox and Chrome on Android, but not with Chrome on my Desktop, which is my default browser.

      It is the same when I try to login to ReadyCloud.

       

       

       

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        gerak wrote:

        I mean the Netgear Community page.

         

        I can login with Firefox and Chrome on Android, but not with Chrome on my Desktop, which is my default browser.

        It is the same when I try to login to ReadyCloud.

         


        I can log into both sites using Chrome from my Win10 desktop.

         

        Have you tried

        1. other browsers on the desktop?
        2. using an incognito window?
        3. clearing cookies/cache?
        4. disabling internet security software (Kaspersky, Avast, etc).

         

         

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