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Forum Discussion
Readycloud login issue
I can login to Readycloud with the email address I created used to create register my NAS but any other user I add and invite can't connect. It see the NAS device but says it's offline, yet if I use...
The previous version but I have tried may different versions and I have the saem problme with all of them. I have never been able to get this to work outside of using the primary email address for my account.
Hi shadowjack57,
Welcome to the community!
Does any of these ReadyCLOUD accounts are being used as an e-mail by your registered local ReadyNAS users? Also, have you tried creating a test (new) ReadyCLOUD account that will serve as secondary user and check if it will get the same behavior?
Kind regards,
BrianL
NETGEAR Community TeamI have two NAS boxes and both are set up with Readycloud and both use the same user information. Can I delete one or both of them and start over?
Hi shadowjack57,
Well you can your ReadyCLOUD accounts on multiple ReadyNAS units and access them locally and remotely. The only thing that you should avoid is using the same e-mail address that wil serve as your ReadyCLOUD and local user accounts. Before you change or remove anything, could you get me some screenshots of your Local and Cloud users under the Accounts tab and send it via PM?
Kind regards,
BrianL
NETGEAR Community Team
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