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Forum Discussion
ReadyCLOUD Login screwed up
I can't access my ReadyNAS files (won't let me sign in). My solution was to try to use the ReadyCloud (computer memorized my password) but it won't let me sign in either. I am beyond my 90 days so Ne...
GPSIS_HQ wrote:I'm having the same issue.
With all of the chatter hereon multiple feeds, it would seem the ReadyCloud webssite is down.
Still doesn't explain why there is no notice placed in this forum or on main ReadyCloud support web page.
Regards!
***UPDATE****
The ReadyCloud website seems to be back up, but I was still offline.
Through trial and error I found I had to login from the administrator page, not the ReadyCloud login, and go to the CLOUD button and turn it on again.
After turning it on I was able to access the NAS with the app on my PC and my AOS mobile devices.
Why and How it got turned off is a mystery.
Regards!
We are investigating what happened and hope to have an update to share soon.
Once home folders have been deleted data that was in them will need to be restored from backup.
ReadyCLOUD Services are back online, but if your system has been unregistered from ReadyCLOUD you will need to set ReadyCLOUD up again.
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