Forum Discussion

Aspirant

Oct 18, 2016

ReadyCLOUD off line

Hello, I have two Readynas 104 - one is working great - the other is show greyed out button on just the readycloud which will not turn off or on, also is not show ticks above showning internet or ser...

ReadyCLOUD Portal

StephenB

Guru - Experienced User

Oct 18, 2016

Do both use static addresses? If so, check the DNS servers configured for unconnected unit.

neilvranch
Aspirant
Oct 18, 2016
Thanks Stephen, both units area static ip, and both units are configured the same - I have tried 8.8.8.8 and 8.8.8.4 and the ip of the router for the DNS
- mdgm-ntgr
  NETGEAR Employee Retired
  Oct 19, 2016
  The secondary Google DNS server is 8.8.4.4 not 8.8.8.4.
  
  Can you send in the logs from both devices (see the Sending Logs link in my sig)?
  
  Please specify which is for the unit that is working fine and which isn't.
- neilvranch
  Aspirant
  Oct 19, 2016
  it wouldnt let me send logs by reply but have emailed them.
  
  is this correct
  
  Thanks
  
  Neil