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Forum Discussion
ReadyCLOUD off line
Hello, I have two Readynas 104 - one is working great - the other is show greyed out button on just the readycloud which will not turn off or on, also is not show ticks above showning internet or ser...
after the update my device when offline as well. it works on the web portal but not the windows app.
For the Windows/Mac ReadyCLOUD "Offline" issue, it was caused by an incorrectly-published new version.
We corrected it but the downloaded file during that period would continue to expose this issue.
The solution is to remove this file on your computer.
On MAC: Remove file / Users/[logged in user]/Library/Application Support/ReadyCLOUD/ReadyCLOUD.pkg.version
On windows: Remove this file C:\Users\[logged in]\AppData\Local\Temp\ReadyCloudSetup.exeThen, please uninstall the currently-installed version, and go to http://readycloud.netgear.com to download the right version. It won't prompt to update anymore.
Thank you all and sorry for the inconvenience this might have brought to you.
Sorry still not working on the readycloud toggle switch its still will not switch on or off and the join toggle switch is the same I can only click ready cloud or settings, so it takes me around in a circle.
any help please
Ta
Neil
YeZ was replying to thedingding.
I have sent you a PM.
Thank you. That corrected my issue
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