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ReadyCLOUD off line
Hello, I have two Readynas 104 - one is working great - the other is show greyed out button on just the readycloud which will not turn off or on, also is not show ticks above showning internet or ser...
For the Windows/Mac ReadyCLOUD "Offline" issue, it was caused by an incorrectly-published new version.
We corrected it but the downloaded file during that period would continue to expose this issue.
The solution is to remove this file on your computer.
On MAC: Remove file / Users/[logged in user]/Library/Application Support/ReadyCLOUD/ReadyCLOUD.pkg.version
On windows: Remove this file C:\Users\[logged in]\AppData\Local\Temp\ReadyCloudSetup.exe
Then, please uninstall the currently-installed version, and go to http://readycloud.netgear.com to download the right version. It won't prompt to update anymore.
Thank you all and sorry for the inconvenience this might have brought to you.
Sorry still not working on the readycloud toggle switch its still will not switch on or off and the join toggle switch is the same I can only click ready cloud or settings, so it takes me around in a circle.
any help please
Ta
Neil
YeZ was replying to thedingding.
I have sent you a PM.Hi There, I have the same issue. Is with greyed out Readycloud. Isthere any chance you could post the solution.
Thanks in advance
GDM
Firstly you need to make sure that if you set a static I.P. address that you specified the DNS server addresses correctly.
Secondly if you were running 6.1.x or earlier when you last factory default (wipes all data, settings, everything) the system we would need to check the lnconfiguration.xml file that is likely incorrect. Please send in your logs zip file (see the Sending Logs link in my sig).
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