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Forum Discussion
neilvranch
Oct 18, 2016Aspirant
ReadyCLOUD off line
Hello, I have two Readynas 104 - one is working great - the other is show greyed out button on just the readycloud which will not turn off or on, also is not show ticks above showning internet or ser...
mdgm-ntgr
Oct 21, 2016NETGEAR Employee Retired
YeZ was replying to thedingding.
I have sent you a PM.
GDM52
Oct 23, 2016Aspirant
Hi There, I have the same issue. Is with greyed out Readycloud. Isthere any chance you could post the solution.
Thanks in advance
GDM
- mdgm-ntgrOct 23, 2016NETGEAR Employee Retired
Firstly you need to make sure that if you set a static I.P. address that you specified the DNS server addresses correctly.
Secondly if you were running 6.1.x or earlier when you last factory default (wipes all data, settings, everything) the system we would need to check the lnconfiguration.xml file that is likely incorrect. Please send in your logs zip file (see the Sending Logs link in my sig).
Welcome to the community!- GDM52Oct 23, 2016Aspirant
Hi "on"
Thank you for the prompt reply.
The system uses DHCP, with DNS forwarding provided by my router, sot its IP address is in the DNS swettings.
The system has not been factory reset for at least 2 years. ReadyCloud appears to be functioninig in some way (I can see files in PC client) but slider button to start / stop in ReadyNAS admin page always reverts to off when I try to switch it to "on"
Will send logs in 2 mins
Hope you can help.
Thanks again
- mdgm-ntgrOct 24, 2016NETGEAR Employee Retired
It seems your ReadyNAS is still registered to the old ReadyCLOUD account.
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