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Forum Discussion
Readycloud pc app windows 10 online (vpn disconnected)
I have multiple laptops at my office that use the readycloud app to connect to my RN204 at home. Only one of the laptops cannot connect. Its running windows 10 pro. My other windows 10 pro laptop ...
Hi Jennc,
Thanks for replying. I was able to resolve the issue.
I signed out and exited the netgear readycloud desktop app and then disabled the leaf adapter.
I went into the properties of the adapter while it was disabled and saw there was an ipv4 address assigned manually.
I cant remember the complete address but the first two octets were 5.33.
I do remember the mask, it was 255.0.0.0.
I removed the address and set the adapter to obtain an address automatically.
Then enabled the adapter and started the readycoud software.
Now I am only getting one ipv4 address on the leaf adapter and I am able to get to my folders.
I saw the two ipv4 addresses in the details section of the adapters status:
right click the adapter
click status
click details
Hello jlib,
We’d greatly appreciate hearing your feedback letting us know that the issue has been resolved and what helped you resolve it.
We encourage you to mark the appropriate reply as the “Accept as Solution” so others can be confident in benefiting from the solution.
We appreciate your contribution to the community!
Regards,
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