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Forum Discussion
AlbertoLD
Mar 09, 2017Aspirant
ReadyCLOUD red cross folders
Hi, How I share my folders again? I have a red cross in all folders except 'home' folder and I can't sync this with my PC . Look at the picture: Could you help me? Thanks.
- Mar 11, 2017
Hello AlbertoLD,
In the admin page, click System then Settings. You should be able to see SMB, make sure it is enabled.
After doing that, click Shares, from here you should see all the shares where you saved your files. Go to the Settings on each one of them and go to Network Access. You should see SMB, make sure it is also enabled.
Regards,
JennC
Mar 09, 2017NETGEAR Employee Retired
Hello AlbertoLD,
Are you logged in as the main ReadyCloud account in the portal?
The main account is the one that is on the admin page > Cloud > ReadyCloud's "signed in as".
Regards,
- AlbertoLDMar 10, 2017Aspirant
Hi JennC,
Yeah, of course, I'm logging in as the main ReadyCLOUD accounyt. In my PC, whit the ReadyCLOUD program, I can only sync up my home' folder, the other have an error, and all my documents are in this folders.
Thanks
- JennCMar 10, 2017NETGEAR Employee Retired
Hello AlbertoLD,
Are the shares' SMB or any file protocol enabled? This red "x" mark appears when the share does not have any protocol enabled.
Regards,
- AlbertoLDMar 10, 2017Aspirant
Hi JennC,
I don't know anything about protocols, how I can know about it?
Thanks for all.
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