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Forum Discussion
Solved
ReadyCLOUD red cross folders
Hi, How I share my folders again? I have a red cross in all folders except 'home' folder and I can't sync this with my PC . Look at the picture: Could you help me? Thanks.
Hello AlbertoLD,
In the admin page, click System then Settings. You should be able to see SMB, make sure it is enabled.
After doing that, click Shares, from here you should see all the shares where you saved your files. Go to the Settings on each one of them and go to Network Access. You should see SMB, make sure it is also enabled.
Regards,
Hi JennC,
Yeah, of course, I'm logging in as the main ReadyCLOUD accounyt. In my PC, whit the ReadyCLOUD program, I can only sync up my home' folder, the other have an error, and all my documents are in this folders.
Thanks
Hello AlbertoLD,
Are the shares' SMB or any file protocol enabled? This red "x" mark appears when the share does not have any protocol enabled.
Regards,
Hi JennC,
I don't know anything about protocols, how I can know about it?
Thanks for all.
Hello AlbertoLD,
In the admin page, click System then Settings. You should be able to see SMB, make sure it is enabled.
After doing that, click Shares, from here you should see all the shares where you saved your files. Go to the Settings on each one of them and go to Network Access. You should see SMB, make sure it is also enabled.
Regards,
Hi AlbertoLD,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,Thanks JennC,
The problem was in the configuration in Share. In Settings-Network, I didn't have enable it.
Thanks for all.
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