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Forum Discussion
ReadyCloud server is unavailable
ReadyCloud server is unavailable on desktop app for more than 24hrs. reinstallation didn't help. browser version page reloads endlessly after signing in. mac version cannot be installed. oh boy.. ...
Second machine rebooted and identical issue now. Any idea what’s going on? It looks like it’s isolated to ReadyCLOUD desktop interface. The we interface remains accessible and functional. Maybe time related?
Are you running Windows 7? Others have reported issues with it.
Are you in a region that might be affected by internet filtering due to the Russia/Ukraine conflict?
The two I have dared to reboot are both WIndows Server 2012 R2. It seems ok with Windows 10 and 11 thus far. I do have another server (2019) I can reboot but it's critical so I'd prefer not to risk it right now. I'm in UK by the way
windows 7 is correct for me. but it used to work, why did it end up so abruptly?
not so sure about internet filtering, is there a way i can check if something blocks my connection to readycloud?
- This is the same for me. It suddenly stopped working early this week. Coincidentally close to BST clock change. Not sure if it’s pertinent?
Other have reported that problem with Win7, and Netgear is aware of it. But they have not duplicated the issue.
Are you by chance running Win7 64-bit? That wasn't common, so maybe that's a difference. Also, what country are you in? Win7 was distributed in different version in different geographical areas and, at the time, there were certain encryptions not included in some. I have no idea if that really matters, but I'm looking for differences as to why Netgear might be unable to duplicate something that many are reporting.
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