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Forum Discussion
Viffergb
Aug 21, 2019Luminary
ReadyCLOUD Sign In Not Recognised!!
Switched on my Windows 10 laptop this morning and was confronted with the following when my 'Desktop Client' attempted to sign me in:- "Sign In Error Sorry, we didn't recognize either your em...
- Aug 21, 2019
Hi All,
This issue should be resolved now. Kindly confirm if you can log back in on the portal and Mobile app and that the service is working properly.
Many thanks!
Regards
unreadycloud
Aug 21, 2019Tutor
I can confirm I was able to re-join readycloud and have access to the system, no data loss.
Impressive how quickly you guys respondend and got this fixed.
Viffergb
Aug 21, 2019Luminary
I to can also confirm that I can login to 'ReadyCLOUD' using both the desktop client and the web portal.
Thanks for sorting it out really quickly 👍.
- unreadycloudAug 21, 2019Tutor
same issue with the rn212...
upgraded and the system no longer accepts readycloud credentials. creating new ones on mynetgear result in an error message...
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