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Forum Discussion
Solved
ReadyCLOUD unable to add new user
I am attempting to add a new user to readycloud but no shares are listed other than homedirectories of existing users. I have tried using Firefox, edge, and safari browsers. I can see shares of loca...
Yes it works again.
There is currently an issue that is being worked on with ReadyCloud portal. Desktop or mobile apps is not affected. As a workaround kindly use the apps for now.
Thank you for understanding.
HTH
Is there any way to add a new user?
You should still be able to invite users to access ReadyCloud shares you have but they will have to use the Desktop app or Mobile app.
Adding users, you will have to invite them using their created MyNETGEAR account.
Can you provide a link to the instructions. When I log into readycloud using by browser I am not able to see the shares, therefore I cannot select the + symbol to invide a new user. The Desktop app and mobile app don't have an option to invite users.
Thanks
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