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Forum Discussion
Solved
Readycloud, unable to log in
Earlier today I suddenly got logged out of Readycloud, and now I´m not able to log in again:
"Email or password not recognized"
Even though I havn´t changed anything, and remember my password, I tried to recover:
"There was an error recovering the password. Please retry."
My Netgear account still works ok here, logging in for support/community.
Btw
The password recovery function at
https://readycloud.netgear.com/client/index.html#page=access
redirects you to
http://readycloud.netgear.com/client/en/welcome.html
which won´t help you recover anything at all...
/TC
Hi Grimjack,
The ReadyCLOUD password recovery is currently disabled due to a report from users getting a request to reset their password which they have not requested.
Have you tried recovering your password on my.netgear.com? You can try resetting your password here and see if you will be able to login to ReadyCLOUD after that.
Regards,
1 Reply
Replies have been turned off for this discussion
Hi Grimjack,
The ReadyCLOUD password recovery is currently disabled due to a report from users getting a request to reset their password which they have not requested.
Have you tried recovering your password on my.netgear.com? You can try resetting your password here and see if you will be able to login to ReadyCLOUD after that.
Regards,
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