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Forum Discussion
Solved
ReadyCloud User Can't Access Shares
I have set up a new ReadyCloud user for my RN526X, running OS 6.6.0. I gave them full folder access and they received the invitation email. In my Shared user list (on the ReadyCloud portal) it show...
Hello dschwartzer,
Try installing ReadyCloud desktop app on the computer and have that user login and access the shares via SMB, from there the user should have a home folder automatically. Then check again the shares under Home share of admin page if you will see the user's personal share.
Regards,
Hi BingkeX:
Thanks for your note. I think I'm confused.
This is a remote user. he will only access the server over ReadyCloud. In that case, won't he never connect via SMB or AFP?
Regards,
David
The desktop app uses SMB or AFP.
Got it. I have asked him to try access through the desktop app but haven't heard back yet. Will follow-up tomorrow and will report back.
When the user first tried to connect he got the No Coonected devices message. I cycled ReadyCloud on the server (Off and back On) and then deletred him from the server and re-invited him and this time it worked so he now has access and can upload.
Thanks for all your help. I will mark this as Solved.
regards,
David
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