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Forum Discussion
ReadyCloud VPN Disconnected - Apple desktop app
Hi all, Problem: Readycloud VPN Disconnected OS: Apple 10.13.3 MBair and MBpro Readycloud Desktop version: 1.6V I think this has been raised before but Im having it happen across most of...
Hi Stephen,
Currently, im running firmware 6.9.2 on the NAS
Yes I can access the server through the web browser via (readycloud.netgear.com)
Thanks
Bigswami
bigswami wrote:
Currently, im running firmware 6.9.2 on the NAS
Yes I can access the server through the web browser via (readycloud.netgear.com)
That means the problem is with the apple desktop app, not the ReadyNAS connection to the ReadyCloud server.
It sounds like Marc_V has reproduced your problem. You could follow his advice and contact support, but they likely won't talk to you unless you pay for a service contract or per-incident support. Hopefully he's already created a bug report for this.
I too am seeing the online(vpn disconnected) with my mac, I've no problems accessing the nas through the web access or through a windows 10 pc I have. I didn't want this thread to end thinking it'd been solved. If anyone has made any progress on this I'd appreciate some guidance. I've uninstalled the desktop app several times and downloaded and reinstalled it several times, I've restarted the mac several times, I've disabled IPV6 on the NAS. All to no avail, not sure where to turn at this point.
Thanks,
John
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