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uffgnu14's avatar
uffgnu14
Luminary
May 18, 2016
Solved

ReadyCLOUD Windows client 1.12 not connecting over cellular network

ReadyNAS Ultra2 Plus RN OS 6.5.0 (New 18-May-2016) ReadyCLOUD 1.12.1259.456 for Windows (New 18-May-2016) Windows 10 Home   Hi   I'm unable to connect with ReadyCLOUD Windows client over cellu...
Desktop client
  • uffgnu14's avatar
    uffgnu14
    Jun 13, 2016
    Hi
     
    I just got the opportunity to test ReadyCLOUD windows desktop client over a remote
    fixed-line internet connection. I got "Connected(VPN) within 1 1/2 minute and listed
    shares could be accessed but no home shares could be seen.
     
    The RC Desktop client seems working (connection-wise) with local and
    remote (fixed and cellular) network. 
     
    Regards,
    Ulf
uffgnu14's avatar
uffgnu14
Luminary
May 19, 2016

Hi mdgm

 

Yes, working fine on my local network.

Unfortunate, I do not have access to a remote network in the near future.

 

Can also add that the Mobile client, version 1.2.3 for Android, is working fine on both local (WIFI) and cellular network. 

 

Regards,

Ulf

 

mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
May 20, 2016

That's unfortunate as testing on a remote fixed line connection is an important step in isolating the cause of this problem.

  • uffgnu14's avatar
    uffgnu14
    Luminary
    Jun 09, 2016
    Hi
     
    Besides not beeing able to connect remotely with the ReadyCLOUD Desktop client, I found that when "Connected(Local)"
    I don't see any home folders, neither "home", email-address folder or other home folders.
    Shouldn't I see any of these when I'm Signed in with the RC admin-account?
    With RC Portal I can see all home folders and with the RC Mobile client I can see my home folder.

    Regards,
    Ulf
    • uffgnu14's avatar
      uffgnu14
      Luminary
      Jun 10, 2016
      Hi
       
      This evening ReadyCLOUD Windows client suddenly connected remotely over cellular network
      but it took over 3 minutes to get from "Connecting..." to "Connected(VPN)".
      As mentioned in previous post I still can't see any home shares.
       
      Regards,
      Ulf
      • uffgnu14's avatar
        uffgnu14
        Luminary
        Jun 13, 2016
        Hi
         
        I just got the opportunity to test ReadyCLOUD windows desktop client over a remote
        fixed-line internet connection. I got "Connected(VPN) within 1 1/2 minute and listed
        shares could be accessed but no home shares could be seen.
         
        The RC Desktop client seems working (connection-wise) with local and
        remote (fixed and cellular) network. 
         
        Regards,
        Ulf

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