Forum Discussion

Luminary

Jun 21, 2016

Solved

ReadyCLOUD Windows client 1.12 not showing home folder

ReadyNAS Ultra2 Plus RN OS 6.5.0/6.5.1-RC1 ReadyCLOUD 1.12.1259.456 for Windows Windows 10 Home Hi I don't see any home folder, neither "home", email-address(MyNetgear-account) or other hom...

Desktop client

uffgnu14
Jul 07, 2016
Hi

ReadyCLOUD Windows client is working fine although I have to wait quite long until connected.

Regrds,
Ulf

JennC

NETGEAR Employee Retired

Jun 21, 2016

Hello uffgnu14,

When you click any of the shared folders this will open Windows explorer, can you see the home share when you go to root directory?

Regards,

uffgnu14
Luminary
Jun 21, 2016
Hi JennC

By first using a folder listed in ReadyCLOUD client I can get to
my home folder (MyNetgear mail-account) within Explorer.

Regards,
Ulf
- vjohnson
  Aspirant
  Jun 21, 2016
  uffgnu14 wrote:
  Hi JennC
  
  By first using a folder listed in ReadyCLOUD client I can get to
  my home folder (MyNetgear mail-account) within Explorer.
  
  Regards,
  Ulf
  So how do I sync my home folder using the ReadyCLOUD app if I can't see it? Yes I can get to it through file explorer, but what I want to do is sync my home folder. Please help.
  - JennC
    NETGEAR Employee Retired
    Jun 22, 2016
    Hello vjohnson,
    
    What you can sync with the computer is a shared folder. A new folder in the computer directory will be created following the name of the share that you synced with it. Whatever file you add to that folder will automatically be added to the ReadyNAS share that is set to sync with it.
    
    Currently that is how the ReadyCloud app is designed.
    
    Have you tried contacting support to ask about this home folder missing the ReadyCloud?
    
    Regards,