Forum Discussion

Luminary

Jun 21, 2016

Solved

ReadyCLOUD Windows client 1.12 not showing home folder

ReadyNAS Ultra2 Plus RN OS 6.5.0/6.5.1-RC1 ReadyCLOUD 1.12.1259.456 for Windows Windows 10 Home Hi I don't see any home folder, neither "home", email-address(MyNetgear-account) or other hom...

Desktop client

uffgnu14
Jul 07, 2016
Hi

ReadyCLOUD Windows client is working fine although I have to wait quite long until connected.

Regrds,
Ulf

uffgnu14

Luminary

Jun 21, 2016

Hi JennC

By first using a folder listed in ReadyCLOUD client I can get to
my home folder (MyNetgear mail-account) within Explorer.

Regards,
Ulf

vjohnson

Aspirant

Jun 21, 2016

uffgnu14 wrote:
Hi JennC

By first using a folder listed in ReadyCLOUD client I can get to
my home folder (MyNetgear mail-account) within Explorer.

Regards,
Ulf

So how do I sync my home folder using the ReadyCLOUD app if I can't see it? Yes I can get to it through file explorer, but what I want to do is sync my home folder. Please help.

JennC
NETGEAR Employee Retired
Jun 22, 2016
Hello vjohnson,

What you can sync with the computer is a shared folder. A new folder in the computer directory will be created following the name of the share that you synced with it. Whatever file you add to that folder will automatically be added to the ReadyNAS share that is set to sync with it.

Currently that is how the ReadyCloud app is designed.

Have you tried contacting support to ask about this home folder missing the ReadyCloud?

Regards,
JennC
NETGEAR Employee Retired
Jun 25, 2016
Hello vjohnson,

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accept as Solution” so others can be confident in benefiting from the solution.

The Netgear community looks forward to hearing from you and being a helpful resource in the future!

Regards,