NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Readycloud/firmware support schedule
Hi, my client uses ReadyCLOUD to access their shared files remotely. They have experienced an issue on 3 different occasions over the last year where they have been unable to connect to the NAS/shar...
Hello mike_coreit,
I understand that you have encountered ReadyCloud downtime in 3 occasions this past year. There are downtime that was cause by an issue on our ReadyCloud server but was address right away that might be a cause of downtime you have encountered. There is no schedule that is set on old firmware for ReadyCloud to stop working. Firmware updates are provided to address the bugs and issues of the previous firmware.
Regards,
Marty_M
NETGEAR Community Team
Hello mike_coreit,
It may be a coincidence, but we do assure you before a firmware is officially release it will go through a series of test and beta phase. And we do assure you that old firmware will not stop any feature of the NAS from working.
Regards,
Marty_M
NETGEAR Community Team
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
