Forum Discussion

Aspirant

Dec 30, 2019

Solved

ReadyNAS 104 stuck in recovery loop

My ReadyNAS 104 was unplugged for a few days and now is stuck in "Booting from USB" mode - that mode automatically comes up when powered on. Without a recovery usb, it fails and cannot be turned off ...

Sandshark
Dec 31, 2019
RAIDar doesn't even see it wiithout drives? That's a bad sign. I don't know if the USB recovery tests the files installed by it or not. If it doesn't, then it sounds like you still have a corrupt flash memory even with a "good" recovery, meaing the flash itself bad in some way.

Sandshark

Sensei

Dec 30, 2019

The sequence you list with the USB is normal recovery, so the USB drive isn't the problem. It probably also means the OS is not the issue. What status does RAIDar report for the NAS?

Without drives, it should report "No Disks". If it reports something else, you likely have a hardware problem.

porkrind
Aspirant
Dec 31, 2019
Thanks for the reply, Sandshark! RAIDar doesn't ever see the NAS because it's either in Boot from USB Failed state or in recovery mode followed by a shutdown. I cannot get the NAS to a steady "on" state.

I'll give it another couple of days to see if anyone else has insight. If not, I'll chalk it up to a hardware failure and accept your solution.
- Sandshark
  Sensei
  Dec 31, 2019
  RAIDar doesn't even see it wiithout drives? That's a bad sign. I don't know if the USB recovery tests the files installed by it or not. If it doesn't, then it sounds like you still have a corrupt flash memory even with a "good" recovery, meaing the flash itself bad in some way.
  - StephenB
    Guru - Experienced User
    Jan 01, 2020
    Sandshark wrote:
    
    RAIDar doesn't even see it without drives? That's a bad sign.
    
    I agree.
    
    porkrind - the warranty for the RN100 series is three years for the original purchaser. If your NAS is still covered, you could get a warranty replacement via my.netgear.com.