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Forum Discussion

mattybobbyball's avatar
Apr 22, 2020
Solved

ReadyNas Duo v2 Registration Problems

Trying to set up readycloud and was told no products registered. So I go to Register the product and I am told that the device was already registered to anouther customer. How do I sort this out as I...
  • StephenB's avatar
    Apr 22, 2020

    mattybobbyball wrote:

    Trying to set up readycloud and was told no products registered. So I go to Register the product and I am told that the device was already registered to anouther customer. How do I sort this out as I do want to use the cloud function.

    ReadyCloud requires an OS-6 NAS, and a Duo v2 runs 5.x.x firmware.  

     

    So unfortunately you just can't use ReadyCloud with this NAS.

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