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Forum Discussion
Mark_T_H
Mar 31, 2017Tutor
ReadyNAS is offline
I know this is an old issue, but out of the blue, our NAS is offline now after no one accessed it for a week. I tried rebooting the device and reinstalling the OS, but whether I log in through the d...
mdgm-ntgr
Mar 31, 2017NETGEAR Employee Retired
We've had a recent ReadyCLOUD outage.
Can you login to the local admin page as the 'admin' user (no quotes)?
Did you use home folders for your ReadyCLOUD users?
- GeorgeBGMar 31, 2017Initiate
Hello,
Since yesterday i have the same issue. Turns out i can login through my home network as "admin", but my readycloud service says that my device is offline and all the other user can't login. My device is 202, OS 6.6.1
Thanks
- GeorgeBGMar 31, 2017Initiate
i just entered the settings and the readycloud was turned off. I enabled it again and it turns out okay. The problem is that all the contents of the home folders are not there! I cant see any of the stored contents that i have there?
- JackvdMar 31, 2017Apprentice
I have exactly the same problem.... But the worst thing is that ALL Readycloud users were deleted on two Readynas systems... It also triggered the removal of ALL data in the home-directories of the users.
Any chance that this gets high priority attention from development?
For me the event happened at 16:53 CET on March 30th.
Jack
- sarah_seeJun 27, 2017Aspirant
I am having the same problem. I have not used the storage system for a week and now I am not able to access my storage system. When I login to the Readycloud, It is showing that my readynas is offline and asking for me to either check power source or my connection to the network. I have no other issues with the network at home. I tried downloading the firmware to update the software and when I tried to open the firmware to install, it states the program is corrupt and unable to open. I am not sure why so many problems and what is causing all of this.
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