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MatthiasG's avatar
MatthiasG
Aspirant
Jan 03, 2020
Solved

ReadyNas 424 offline

Hi you All,

 

I have a NAS 424 with version 6.10.2 and attached a HDD with 6TB to copy all data (4TB) more than 24 hours ago.

 

Now the Nas is not reachable via IP adress (even ping does not work) and it does not display anything when I click on the buttons, only the buttons are getting blue.

 

I suppose that it pulls down my DHCP network.

 

Any ideas what I can do?

 

 

  • After a few hours I tried a few next attempts with RAIDar but unsuccessful.

     

    I then did a forced shutdown and a standard power on.

     

    After booting the NAS was reachable and the last entrance on log file showed only that the backup was started.

     

    I now reformated the USB HDD and restarted the backup by copiing the folders one by one.

     

    I suppose that the backup process was interrupted by the start of other automated backups.

     

    Issue solved.

7 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    MatthiasG wrote:

     

    I have a NAS 424 with version 6.10.2 and attached a HDD with 6TB to copy all data (4TB) more than 24 hours ago.

     


    Can you clarify this?

     

    Did you connect a USB hard drive to the RN424? Or did you do something else?

     

    If so, how exactly did you copy the data?  Or are you saying that the NAS locked up when you connected the USB drive???

    • MatthiasG's avatar
      MatthiasG
      Aspirant

      Ath the beginning I was not able to access the HDD (it was formated exFAT) then I reformated it as NTFS and was able that the NAS was able to recognize it.

       

      I connected the USB HDD to the nas and did what the help page told me:

       

      https://kb.netgear.com/29654/How-do-I-back-up-data-from-my-ReadyNAS-OS-6-system-to-a-USB-disk.

       

      (I have chosen EXT4 as file system and  Data (everything what is on the NAS (4.7 TB)).

       

      since then the performance went down (to acces the nas from a pc) and then it went offline and still remains offline.

      • MatthiasG's avatar
        MatthiasG
        Aspirant

        the lan port is flickering like hell, but it has not IP adress Nighthawk® X10 Smart-WLAN-Router (R9000) tells me.

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