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ptmcdonald's avatar
ptmcdonald
Aspirant
Nov 08, 2021
Solved

ReadyNAS 424 Virus Updates Fail

I am having the same problem others have reported...  "Antivirus scanner definition file update failed due to download failure. Check your Internet connection."  This problem started a couple weeks ago out of the blue right after a Plex Media Server update.  I am running 6.10.5 Hotfix 1.  Everything else works just fine.  When I SSH over to the server and try a manual freshclam, I get the following:

 

WARNING: Your ClamAV installation is OUTDATED!

WARNING: Local Version: 0.100.2 Recommended version: 0.103.4

main.cld is up to date (version: 62, sigs: 6647427, f-level: 90, builder: sigmgr)

nonblock_connect: connect(): fd=4 errno=101: Network is unreachable

Can't connect to port 80 of host database.clamav.net (IP: xxxx:xxxx::xxxx:xxxx)

WARNING: getfile: Unknown response from database.clamav.net (IP: xxxx.xxx.xxxx.xxxx): HTTP/1.1 403

WARNING: Can't download daily.cvd from database.clamav.net

 

followed by a series of retries all failing.

 

HELP!

 

6 Replies

    • ptmcdonald's avatar
      ptmcdonald
      Aspirant

      No I didn't but I will give that a try.  Of course, it begs the question why the system didn't automatically update it's own firmware since I have it configured to do that.  Apparently "automatic update" doesn't mean what I thought it did.  :)  Thanks for your help!

      • StephenB's avatar
        StephenB
        Guru

        ptmcdonald wrote:

         Of course, it begs the question why the system didn't automatically update its own firmware since I have it configured to do that.  Apparently "automatic update" doesn't mean what I thought it did. 


        Netgear's release process starts by posting the release notes and the binaries, allowing people who want the release immediately to manually install.  After a week or so, they put it on the update servers.  

         

        So if you simply wait a bit longer, you should get the update automatically.

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