NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

sunnyweb's avatar
Jul 07, 2019
Solved

Readynas OS 6.10.1 Not able to activated/deactivate OneDrive

I have a ReadyNAS 424 with OS version 6.10.1.  One Drive has stopped synching on July 1st.  When this happened in the past, I would simply go on Cloud management and turn OneDrive off and then back on.  However, right now, I cannot turn it off.  You can see the screenshot of what I get when I try to turn it off.

This is the error message I get System: Unauthorized. It could be invalid user account credential or the app is not allowed to access cloud drive. Stopped syncing with One Drive.

 

I have not changed my OneDrive password in a while and it still works on my other devices and direct access to OneDrive.

 

From the LOG, every time I tried to stop the service, I get this dual message:

  • Jul 07, 2019 01:49:21 PM - System: Unauthorized. It could be invalid user account credential or the app is not allowed to access cloud drive. Stopped syncing with One Drive.
  • Jul 07, 2019 01:49:12 PM - System: Service protocol one-drive is enabled.

 

Any Help you can provide will be appreciated.

 

Benoit

 

 

  • Funny thing.  Trying to work out of Chrome didn't work.  When I logged in with Internet Explorer, I had the option to "Leave" OneDrive which wasn't there on Chrome.  I used that and it stopped the service.  I was then able to properly restart it and reconfigure my account (via Chrome).

     

    Might be good to fix this difference between the browser.

     

    Thanks

1 Reply

Replies have been turned off for this discussion
  • Funny thing.  Trying to work out of Chrome didn't work.  When I logged in with Internet Explorer, I had the option to "Leave" OneDrive which wasn't there on Chrome.  I used that and it stopped the service.  I was then able to properly restart it and reconfigure my account (via Chrome).

     

    Might be good to fix this difference between the browser.

     

    Thanks

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More