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Forum Discussion
ReadyNas Remote Has stopped working
Hi I have a ready nas duo v2 which uses the legacy readynas remote to connect remotely. However over the last 2 days it has not been able to login (NBA login appears to be to cloud).
Software has not changed nor hardware. I have tried on 2 different computers switched firewalls and av on and off and uninstalled and reinstalled several times. Has net gear got a problem with this or taken server down? Nb I can login to the readynas remote profile on the web version....
Any help really welcomed
Software has not changed nor hardware. I have tried on 2 different computers switched firewalls and av on and off and uninstalled and reinstalled several times. Has net gear got a problem with this or taken server down? Nb I can login to the readynas remote profile on the web version....
Any help really welcomed
5 Replies
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A lot of people do seem to be having issues at the moment with Remote and Readycloud - particularly with Windows PCs.
So this could well be a Netgear problem.
It certainly could!
I have a RN314 and am having issues with the ReadyCloud app. I did a system update end of last week, and have been having trouble since.
- I'm having the same problems, logging in to readynas remote from windows. I've got an NV+ and using ReadyNas Remote, but can't sign in from a laptop to access it using remote. I can access the readynas remote login web page and see the shares from my iphone readynas app, so the NV is there and accessable, but the windows client software doesn't appear to be accepting my password. This has only happened 30 Jan 2017 and I don't know why. I have reset the app on the NAS, I've rebooted the NAS, I've reinstalled the client and set up a new readynas remote access but still no joy. Has there been a change so that the windows client doesn't work? Appreciate your help Thanks Graham
- See Malcolm T comment 2017-01-31 1055AM https://community.netgear.com/t5/ReadyCLOUD/Readycloud-services-unavailable/m-p/1217081/thread-id/6475 "" FYI - I spoke with Netgear NAS support earlier. They confirmed that there is indeed a VPN problem of which they are aware. Evidently Leaf Network cards are failing to be issued with IP addresses so all connectivity from Windows desktops is failing. Also attempting to add new account or use forgotten passworx wizard fails with an invalid message for the same reason. I was told it is high priority to resolve but no indication of expected resolution time. ""
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